JCPenney Salon

I don’t have a lot of money I finally decided to treat myself to getting my hair done after years, came in with slightly brassy blonde hair, asked for it to be a natural colored blonde, paid $200 for orange hair with chunky yellow chunks on top, my hair is now orange, yellow, white, ect looks much worse in person it’s a multi color unfixable mess and embarrassing.

Really REALLY BAD!! Butchered my hair and left sooo much left not cut. I called and asked to speak to a salon manager but no one was there, they offered to fix it but I couldn't as I was leaving town, but they assured me they'd give me a call back the next day to sort out the situation. Haven't gotten a call back and I had to pay someone else to fix it. I do not recommend it to anyone, ever. Take your $25 somewhere else and get an actually decent haircut.

I recently had a haircut with a woman named chenelle, I asked for a trim. Not a social experiment, I told her to take half a inch max and she took 2 inches off this ruined the hair in my face, and it seemed it was her first time doing hair she had to ask another woman how to texture. I asked multiple times if it was to short and she said no due to me not having very good eyesight I couldn’t tell she went to short. This was very disappointing. If you love your hair protect it, if you hate yourself book an appointment. This is a horrible salon. At this point I might just buzz my hair. Asked for a trim left scared. Then had the audacity to give me a ai apology and not make things right

Had an appointment with Kelsey and it was NOT good. She wouldn’t listen to me about my daughters hair and just kept say she was worried about it being to short. Kid hacked her hair off I wanted it short. It still bothers me that’s why I had to post. Took daughter else where to get it fixed and it looks amazing

Had an appointment with Bethany this morning. She's definitely talented, but she cut my hair in about 15 minutes and it was a major cut. She was cutting so fast that I was nervous of mistakes, and when I got home my husband pointed out that I have an area at my hairline approximately 2 inches across that is nearly to my scalp. I'm upset, but what can I do? Other than mention where I received this lesson learned and move along. I'm disappointed though, as this was the first time in years I've treated myself to a 40$ hair cut.