JCPenney Salon

I have been going to my hair girl for over 12 years! Unfortunately we have had some scheduling conflicts due to my job. So I took a chance and gave JC Penny's call, they got me a weekend appointment which worked perfect for me. I received a call a few days before my appointment from Teresa and she was just awesome! Great customer service. When I arrived for my appointment, Teresa remembered me and remembered it was my birthday, extra brownie points there! Ash did my hair and it turned out great! It was an overall great experience! I will definitely be going back! It was a great atmosphere, thank you to Teresa, Ash and Brittany for a great experience!

I had my hair done by Alyssa and my experience was not good. My hair was colored in the front and it came out very patchy and uneven. I asked several times for her to not forget the roots and she still forgot to do them which you can see in the photos. After the first round with bleach she got very upset because I said it didn’t look like it was going to turn out very good and she continued to panic for around an hour over that comment. Did not use heat protectant or any products besides hairspray even though it was blow dried and straightened. It really seemed like she let anxiety get the better of her and just stopped trying after a while. I do not feel like we should have been charged for the color.

My regular salon stylists had to cancel at the last minute. I called here and they were able to get me in an hour after they opened. Mindy was phenomenal! she took several of my ideas and created a beautiful multidimensional color, gave me a very trendy cut and the style was just an added bonus. Her ability to listen and create are a rare talent. I would definitely go back and request her again. Worth every penny!

Went in for the 1st time tonight for a haircut with my Mother and Sister after hours of shopping during the holiday season. We were greeted kindly and professionally by Bailey! Both Bailey & Rachel at the Salon were AMAZING and made our experience WONDERFUL!!! They took the time to get me checked in, get my information and asked what kind of style I was looking for. Rachel took the time to listen and went above and beyond to make my visit great! Rachel did an AWESOME job and I LOVED the final look! They definitely were people friendly and definitely made our night turn out to be a fun one! They both were so cheerful and engaged in friendly conversation with us the whole time! Definitely WILL be going back for more services in the future! JCP Salon is worth it! People friendly, longer hours

Went in to give them a try since my stylist was full. I was not impressed by the haircut at all so I went in to get it fixed. They did salvage the haircut the best they could. But refused to refund my money after it was an inconvenience for me to have to go back in. I even tipped the second girl for her time and they still didn’t care to refund any of the original purchase price for the hair cut. So I ended up being out $30 instead of $25 for their mistake. Wouldn’t recommend them due to their inconsideratation of people’s time and business morals.