JCPenney Salon

I made an appointment for my son to have his shoulder length 3c-4a hair washed and trimmed. When they placed me on hold to ask if anyone in the salon could do it I should have just hung up and tried somewhere else, but I proceeded to make the appointment with Ms. Diane. Before we even got to the appointment, I was called twice to ask about the condition of my son’s hair and was told that I needed to have his hair detangled before coming in or there would be an extra charge. Excuse me, isn’t detangling a normal part of any service? I was also told to come in 15 minutes after my appointment time because another client’s appointment was expected to run long. On the day of the appointment, we arrived and waited nearly half hour before being acknowledged by Ms. Diane and even then she wasn’t

Jennifer cut and styled my grandmother’s hair during a very traumatic time and most importantly, she loved it. I couldn’t have picked a better hairstylist. I am so glad I checked the JCP appointments at PTC ❤️ thank you for everything, Jennifer!

I got a silk press done by Tiara Nicole on November 27, 2024. When I arrived, Tiara was not ready for me. She appeared to be tending to another client. After several minutes, I asked the front desk attendant how much longer Tiara would be because I had a flight to catch after my appointment. The attendant talked to Tiara and then Tiara called me over and asked me to sit in an adjacent chair. She continued to tend to her other client. Finally, Tiara walked me over to the shampoo area. After the shampoo, Tiara began to blow dry my hair. I have thick, type 4 shoulder length hair. She blow dried my hair with the comb attachment. She did not use a brush. She also removed the comb attachment from the blow dryer and parted and combed my hair with the blow dryer comb attachment. After a few minut

Sierra is the best! She is the sweetest and funny! She educated my daughter on what haircut would look best for my daughter’s thick and wavy hair. My daughter and I absolutely love her! She did such an amazing job on my daughter’s hair and educated her on her wavy hair and how to take care of it. My daughter said that Sierra is her forever hair stylist! She can’t wait for her next appointment! Book with Sierra! You won’t regret it!

Ms.Teresa ATE THIS COLOR UP!!!!! I went from black to this beautiful copper! She had the best energy throughout the entire process and patient as we figured out the best color for me. Y’all want your hair laid and slayed hit her up ASAP!!