JCPenney Salon

Not good.!!!..Too much money for the service. $52.00 was the cost. She asked if I wanted my hair washed..well, yes of course..then did not use a towel on my neck as she washed it, I was soaked down my back..ok the hair cut itself, was not too bad and her chair side manor was nice. But after she asked if I wanted it blow dried...yes for that amount of money I do...but dried it for a minute..definitely not dry enough ..I said I have errands, please dry I all the way, but she did not, she dried it again for about a minute, then said ok..we are done..It looked awful and I had to go home to do it myself as I could not go around with wet hair. I will NOT be going to this salon ever again.....BTW she was waiting for a tip after ...ahhh..no way...sorry, but this salon needs to do better...one more

Kirk is, without question, the best beautician I’ve ever worked with and I’ve lived and traveled all over the world. From Gainesville to New York to overseas salons, I’ve never found anyone who delivers the consistency, precision, and talent he does. I discovered him through a friend, and it was the best recommendation I’ve ever received. My friends abroad always try to take me to “their” stylist, and I always tell them the same thing: there’s no one like Kirk. His color work is flawless he gets the exact shade you want every time, with zero damage, even when going blonde. No burning, no breakage, no surprises… just perfect results. I highly, highly recommend him. After 47 years of trying stylists everywhere, Kirk is truly one of the best I’ve ever met.

Today, I attempted to reach out in regard to a provided service for my daughter and the manager hung up the phone during the conversation.(recorded). My daughter asked the stylist Precious if she could perform a silk press and provided photos of what she asked for and the reply was that she could deliver the same results. I will provide the before and a couple of hours after of what a silk press does not look like for African American hair. My daughter attempted to reach back out to her with the complaint she blocked my daughter, then my eldest daughter wrote her she blocked her and she was very disrespectful to me in character. This kind of character as a person does not need to be employed anywhere because ethically when you do not have good customer service skills it speaks volumes an

I walk in to see about getting my son a haircut they tell me they close at 6pm so I go and unload all my kids from the car and walk in and she tells me they won’t be able to fit him in for a cut… why did she not tell me she had room for a hair cut when I first walked in…

Thank you Michele for an awesome perm. Very talented, professional. I highly recommend her.