JCPenney Salon

If I could give negative stars I would. My daughter wanted ombré and this is the horrible job she got. Not to mention we were there for 4 hours because of the chatty hairdresser Emily. PLEASE NEVER COME HERE

I don't typically leave reviews but I had a great experience here. I recently went in for the first time and had my hair cut by Jessica. It was great! She was friendly, down to earth, took the time to listen to what I wanted, and even gave me tips to help style myself at home. The rest of the staff was very friendly, knowledgeable, and efficient and the facilities were very clean. I would recommend this salon to everyone.

Horrible salon!!! Rude reception staff. Drove over an hour for my COMFIRMED SCHEDULED appointment by the reception team that I had on 9-10-22 at 1:45 with Sonya. I get there and was immediately met with an attitude by the stylist Sonya. She asked me if I had an appointment. I said yes, for 1:45. She then stated "I'm finishing up with my client so you'll have to wait until I'm done. Waited until 2:05pm to be called over by her just for her to proceed to tell me she does not have enough time to do my full highlights on my hair and that id have to reschedule. Why did the reception staff confirm my appointment the Thursday prior if they had known she wasn't going to have enough time to do my full head. Very disappointed. She had more than enough time she just didn't want to! Don't go here!!!!!

Been coming to JCP Salon for years and the have never disappointed. The staff is always courteous and professional. Michelle F does a fantastic job. My sons love her hair cuts as well. Highly recommend!

I was a first time customer to the salon this past weekend and I have to say my hair came out great but the service was not so great. My stylist was friendly and was doing well at the beginning of my appointment but about halfway through you could tell she didn’t want to be working on my hair anymore. She was rushing the process. Dropping things on the floor left and right. She put the toner in my hair and said about 15 mins for leave in before we wash it out walked away and came back 3 mins later and washed it out. When she was styling my hair at the end she didn’t ask or even listen to what I wanted. I wanted it straight and she curled it instead. When I went to the front desk to go checkout the girl was very very rude! She told me my total and I stated I had a 20% off coupon and showed