JCPenney Salon

My hair was styled by Maranda in Ford City. I received a touch up relaxer, and color service. She listened to my concerns regarding excessive breakage and my request to change my hair color in order to cover the different colored (green and gray) hair strands. She took the time to explain my hair texture and which color will work best in order to achieve the desire color. Her color recommendation was spot on. She also explained each step of the process and the each products she was using. I was happy with results and pleased with the service.

For my sister's wedding she arranged for 5 people to get their hair done each with their own stylist. When we got there me and my mother had the same stylist-Tanya, which was not according to the plan. Although her personality was nice, Tanya did a terrible job on our hair. We had dye rings around our heads, my mother hair looked worse than when she did it at home, and my hair didn't even stay put before my ride came. We both had to go home and re-do and adjust our hair to look appropriate for the wedding. AND SHE WAS SLOW!! She had no urgency, knowing we had to be at the church at 1, didn't even start styling my head until 1:15 and we were started at 9!!! Consequently me and my mother arrived at the church late, late for makeup, and the wedding started late (my sister refused to get dres

I’ve been a long time customer and seem many great hair stylists come and go from this shop. However, if you have thick natural hair, stay away from Micheryl. She’ll make you feel like your beautiful hair is an inconvenience and it’s way to difficult for her to style. I always get a simple wash and blowout. With Micheryl, I felt as my hair wasn’t cared for and she just wanted to get it over with. She didn’t ask me what kind of style I wanted with the blowout but instead asked how much I was going to tip her in the middle of the service. Luckily, I paid before she started because she later mentioned how she would have charged me more. She made it clear several times that she didn’t like working with my natural hair after I paid and sat down. Nonetheless, Micheryl is the only bad apple I’ve

Adrienne is one of the stylist in the Salon. She is very personable and cares for the hair. Adrienne has been doing my hair now for several months. I have noticed growth with the treatments she's using. So far I am pleased with her work.

I learned about a special this salon was having after purchasing a product from the salon. Although, I was a little hesitant I went ahead and setup an appointment for the following day at 3pm. Fast forward to the next day I arrived at 2:45 while my stylist to be Deanna or Danean arrived at 3:15. She had an attitude upon arrivial stating that if she wasn’t needed she could go home! She also complained about the other two names that had been added to her books. Then she asked if the 3:00 was even there. I was her 3 o’clock. Without evening say hi or introducing herself She asked me what stylist was I suppose to have. I told her about me being there the day before and how the stylist at the counter had booked my appointment with her. She claimed she didn’t wanna steal someone else’s client. T