JCPenney Salon

I booked an appointment with Monique Doolin. I was scheduled for a color, cut and style. Specifically I wanted to take my natural dark brown hair to a grey or silver, get it trimmed and then have a silk press. When I went in for my appointment, I knew she was going to have to bleach my hair and knew it might take more than one session to lift it for the color I wanted. When I came in, I had made sure my hair wasn't washed a few days prior and that it was straight since I have a curly texture so that way she could apply the bleach much easier. I also told her it was virgin hair, I had lightened my hair with peroxide two years ago but during covid I cut off what was lightened because the salons were closed. When she applied the bleach, she didn't section my hair, she took a chunk of hair f

Brought both of my kids here for haircuts last week. My son is 2 and we've struggled taking him to get his haircut at the few places we've been. Allie did amazing with him and was so patient. I was so happy with how she was able to get the back of his head and sides of his ears. We've had multiple places leave too much hair in those spots because he becomes too restless. Our 4 year old had her first haircut ever when we went there as well. She was very nervous at first but relaxed once she got her hair shampooed. We will definitely be coming back!!!

Absolutely horrific experience. Started off with a wash which was fine, but everything after was a complete disaster. It's important to note that I have curly hair and anyone that works with it knows that curly hair shrinks. So she pulls out the scissors and doesn't even part it at all and starts cutting. I tell her I just want ends and waterfall bangs. She cuts off the ends and that was an okay length, but then through adding layers ends up cutting off 3 years of length... I had no idea that it ended up being that short till I had the mirror and was even more horrified when it dried. I started with lower back length and it shrunk to JUST below my shoulders. Almost a bob. As for the bangs, she brushed the front hair forward and went to cut it all one length and I had to remind her that I w

Lois has cut my hair many times and every time I love it!

Came in around 11 o'clock on a Sunday morning, only a few other people there. I was able to get right in for a wash, haircut, blowout and brow wax. It had been a while, so I was a mess. The stylist helping me was very kind and was very good at her job! Helped me with product and signed up for rewards. Thank you!!