JCPenney Salon

I had a haircut appointment with Fatima, and it was an amazing experience from start to finish. We began with a consultation where she provided great advice on hair care, color matching, and the steps we needed to take—like trimming a few inches for healthier growth. She recommended castor oil for hair growth, so I decided to buy it, and she also suggested conditioners and a hair routine to keep my hair healthy. Fatima introduced me to different treatments, explaining their benefits, but also encouraged me to research them on my own before deciding. We then scheduled a follow-up appointment for the actual haircut and coloring. She carefully color-matched my hair to blend seamlessly with my natural shade, washed it out, applied heat protectant, and finished with a gorgeous blowout. I abso

Well i went there Friday the 24th and I had an appointment with Fatima. I asked her to dye my hair and I wanted dark all over except in front blonde and I was extremely satisfied!!... She is by FAR the best hair stylist I have ever been to. I have never met anyone that has the talent Fatima has. She is amazing at her hair coloring and her up does... You ever want to look amazing go to Fatima. I felt after I went to get my hair done I felt soooo much better and I felt great.

Had up-do done for wedding, Patty did an amazing job. My hair is fine and thin and she did an amazing job. I could not be happier with the results and she was super fast too!

I wouldn’t take a dog there!! I usually get my hair colored and highlights about every 8-10 weeks. It’s been not even 3 weeks and my roots are already gray. I told the woman I only had $230. To spend she charged me $245. Then it was time for the store to close so she sent me home with wet hair. When I called for a refund or do my hair over she argued with me I had gone to a Mass Salon 2 months in a row to get my hair done . I never did , I said why the hell would I spend that kind of money 2 months in a row they knew how to color hair you don’t she continued to argue. I had my hair done last in Mass in May 2022 just before I moved to Pa. I will call BBB and report them and not go back there. How nice of a manager of a Salon to argue with a customer and say where and when I went to get my

Booked an appointment for my 6-year-old daughter to get a wash and trim. Arrived at salon at same time as another customer. Was told "Oh I was waiting to see who showed up first!" Why make an appointment then? I was asked if my daughter really needed the wash as "it's so hard for me to lean myself over the bowl" Well yes, I booked that and was expecting it. My daughter was told to SIT ON THE BACK OF THE MOVING HAIRDRESSER CHAIR WHILE SHE GOT HER HAIR TRIMMED. Does this seem safe? What if she slid backwards onto the hard floor while you were using scissors? If you are not able to reach to cut longer hair, then you should no longer be a hairdresser. If you are not able to cut a child's hair (please keep in mind my daughter sits still. The hairdresser was just saying she could not lean over t