Ineffable Beauty Salon

I called in for a last minute appointment and the same day, they were able to take me in. Idalia was my stylist and at first I was concerned about the initial cut in front of my face but throughout the day I started seeing her vision and it actually has been my favorite cut since moving to Austin 8 years ago. I had asked for layers and to keep the length. She did excellent with both!

A few weeks ago, I booked a last-minute appointment at your salon after researching each stylist to find the best fit for my needs. When I arrived, I was surprised to be greeted by someone else. When I asked, she told me the stylist I booked wasn't available and had asked her to take the appointment. I was never notified of the change, which felt unprofessional, especially since I had put thought into choosing the right person. The appointment itself felt rushed and uncomfortable. The stylist was a bit aggressive, poking my eye, pulling my hair, but I stayed quiet, trying to give her the benefit of the doubt. She seemed frustrated throughout the appointment and made a few offhand remarks that gave the impression of tension in the workplace. I had asked for 3–4 inches to be trimmed, but w

Jenny did a great job on my lashes! She shared how to care for them and even has a loyalty program. I definitely want to go back.

Update! The owner reached out and she is a gem absolutely the best I explained what happened and she explained how and I just felt bad about how my hair came out I was just gonna leave and not do a review and live with it but I'm so so very glad she reached out after I verbalized my frustration. Idalia did a great job for what I sent her to what I got it just wasn't what I wanted it to be. Idalia is a healthy hair Advocate and while my hair felt great I did not like the look. So the owner, Ms Avila, came out as she happened to be close by and did an amazi,g color correct and increased my highlights and for rid of the blue tinge and colored it perfectly. Again thank you both so much for teaching me new things I'm glad I gave this salon a second chance. I will not go anywhere else for color

Jenny was amazing with my brows. She took extra time to explain what she was doing and why, and also made sure I was okay with the shaping before she even waxed. Thank you Jenny, I can't wait to be back!