IDENTITY

Identity is a beautiful salon. Jennifer Frenette does my hair and nails and has for years so I followed her here! (The black ones are different lengths on purpose)

I’ve lived in quite a few major cities in the U.S. and even overseas and have had many stylists, but when I tell you Chloe is by far the best I’ve ever had the pleasure of gracing my hair, I mean it. This woman is amazing! I have had the most beautiful highlights (was asked by several women in London where my salon was while there) and now my favorite cut ever from her. It’s show stopping. I would travel across the world just to keep her as my stylist. Get in her chair (just leave room on the books for me). She’s actual magic!

My wife only wanted a shampoo and style but left with a hair cut and no style. Terrible experience... Will not be back again. Imagine only wanting a style and then end up with a cut 3" shorter.

This is my second time going to the identity salon and I had a horrible experience with Donna Skaggs. She did my hair cut and color and it was nothing like the picture I showed her. I can cut my hair myself better than this. I only realized how horrible the hair cut was when I went home and my husband asked me if I had a hair cut or a dog chewed my hair. Im posting the pictures that I showed her and the hair cut I got. Identity seriously should fix my hair or give me a refund. I have a wedding coming up next month and this is what I’m having to go with. So disappointed.

I showed a picture of what I wanted and the lady that done it didn’t do exactly what I wanted she done good but it wasn’t what I wanted tbh and I paid 200 for something that I didn’t want it looked more like highlights than a balayage look. First pic is what I got vs. what I wanted.