Heavenly Spa by Westin

Had a great massage with my mother here. The gentleman that did my massage was excellent and techniques were perfect and applied with correct pressure. The facility and shop were small but beautiful with a variety of great products and perfumes. I will say it would be easier to access if you just go through the Starbucks next door and directly to the spa as otherwise it was a little bit of a maze. The front desk associate upon checkout wasn't very friendly because I had a groupon which was expressed at time of booking but otherwise was a nice experience with my mom.

I had a great massage with Michelle and a wonderful facial with Priscilla. Both listened to my concerns and tailored their service. The staff was very warm and attentive and the environment was calming. If I come back to Savannah, will have another spa visit!

From beginning to end, communication with the spa team, the technicians and the staff at the Westin Resort, even was wonderful. I had a full day of pampering with a massage, facial, hydrating therapy, sauna and steam room. Wimon and Quiana took excellent care of me and I left feeling so revived and exhilarated after a bout of jet lag from traveling. The icing on the cake is the calming ambience of the sanctuary for complete relaxation with hot neck warmers, drinks and snacks in between waiting or at your leisure. We will most definitely be back and have found our 5-Star spa go to when visiting Savannah!

I come to this spa a few times a year. This trip was disappointing. I was the last appointment of the day and my therapist "checked out". Paid for deep tissue massage. Asked for more pressure..... Didn't happen.... Usually you start face down on the table working from the back down, the the front.... She didn't even touch my arms or hands.... I won't permit that therapist if I go back.

My wife uses this spa a few times a year. She often brings friends. Today she had to cancel her and a friends appointment because of impending snow/ice and a warning about hazardous road conditions developing throughout the afternoon. The Spa told me that they would cancel the reservation, but we’d still have to pay a $50 fee. Understand that the weather is bad, but they won’t make any exceptions to that policy. So my wife is advised not to drive because the road conditions will be dangerous. And the Weston doesn’t think that this is an exception to the rule. There’s a lot of great spas in this city. My wife and her friends will be using them going forward.