Hand & Stone Massage and Facial Spa

Today 10/21 I had a relaxing massage with Tabata, she is very nice, she gave a good massage on my back and neck, with the indicated pressure, the place is relaxing and comfortable.

I Booked a teen facial for my son online for $129.99, when he was done , I was hit with an “upgrade of $50 “ that was added to my bill without my Consent. And also was charged for a gift card I never asked for and never got! Not cool ! not acceptable . Update: I went back to the place and they didn’t refund me for the upcharge ,even though their website clearly states the price of a teen facial for $129.99. They only refunded $10 for the gift card and said it was a mistake. DISHONEST PLACE. Always ask for a receipt there and NEVER accept being charged for an upgrade without your consent. They are VERY pushy trying to sell their creams .

Had a wonderful experience with my facial today, Elizabeth was very attentive and knowledgeable with what she does. She spent the entire time with me, and after the session my face felt so clean, hydrated, and rejuvenated. Thank you so much Elizabeth!

Hand and Stone in general and this location specifically always hits the spot for me, literally! I’ve been using the Port Washington, NY location for many years and I wouldn’t go anywhere else! The owner herself is there almost every time I go. Both she and all the receptionists are so welcoming, professional and knowledgeable. I love the fact that the reception area, facial rooms, massage rooms and the bathroom are always absolutely spotless. The environment of the whole facility is all very lovely and peaceful. Of course I have by now decided who my favorite massage therapists and estheticians are however they are all really wonderful. I am never disappointed. I love that from one visit to another they will each remember my little preferences. I feel like family by now! I have recommen

I have been going to Hand and Stone, Port Washington for several years. I am always extremely satisfied with their services, usually a massage, facial or both! Whoever I deal with including the owner, therapists or receptionist, I am always impressed with their professionalism, helpfulness, knowledge and warm welcome. I was very happy yesterday as it was my first visit after being away so long due to the quarantine. I wasn’t worried as this establishment has always been spotlessly clean. I was impressed with the few precautions they have added to keep both workers and clients safe and healthy. We were asked to call from outside to let them know when we arrived. They are being careful about social distancing by having people go straight to their therapy rooms after simply being scanned for