Hand & Stone Massage and Facial Spa

I’ve been a member at Hand & Stone in Exton for several years, and it continues to be one of my favorite places to relax and recharge. The front desk team is absolutely incredible — Amanda and Angie and the front desk staff always make me feel so welcome and taken care of. Glenn is a wonderful massage therapist who consistently delivers an excellent experience. It’s a warm, calming, and professional atmosphere that I truly look forward to every visit. I’ll keep coming back because of the wonderful people and the relaxing vibe they’ve created here. Highly recommend!

The front desk service is garbage when it comes to booking a massage to the point that it's making it so I won't be back. The girl there needs to get a new job because she is horrible at actually booking schedule and communication. Appointments never get booked and then last moment saying you need to reschedule.

Low rating because I called ahead to confirm if they would accept a 50 minute gift card that was issued from a Florida location and literally read the code to them. They said YES. When I arrived I double-checked with the receptionist and she basically said that they would handle it after the massage. After the massage, the inevitable happened, and she mentioned that they can’t accept the gift card and that I would have to pay the full $139. Not going back.

I went to see Diane at Hand and Stone Exton today. She was amazing and I will be returning to see her. She treated me with such care and regularly made sure I was feeling OK throughout the massage. She focused on specific areas that felt like they needed more attention. My experience with her was Above and beyond. I Signed up for a membership so that I can continue to see her and the ladies at the front desk were very informative and answered all of my questions. Thank you ladies!

Went for a massage and facial. Overall great experience at the spa. Suggest to call and confirm appointment before, book my services about a month in advance but was called the night before close to 9pm saying massage was double booked and if I could change. Luckily I could but disappointed with late notice since there is a 24hr cancellation policy