Great Clips

It’s been common practice for me to stay away from any and all of the “Clips” (e.g. Sport, Great, Super…) because barbers/stylists should apprentice under a master for a while rather than being turned loose on anyone’s hair the moment a test is passed and the state prints a license. Unfortunately that’s missing here; Willpo is a ghost town if you’re looking for master barbers and a great experience. So I broke my rule out of necessity and visited this location. I watched each person work for about 30 min before jumping in a chair—I chose Jess H. She was terrific. She listened, took her time, let me get to know her, got to know me. She was real, and she was kind. As someone that for more than a decade spent on average $75/cut, I was never disappointed with a $20 cut here. Unfortunately, I

I am sitting at great clips now, at 2:01. I checked in through the app at 1:15, stating 8th in line, with an estimated wait time of 32 minutes. We arrived at 1:40, and somehow my time changed to 25 more minutes of wait, and was 9th in line. If you have an online check in, please honor that!

Before I signed in for haircut I showed & asked stylist if they accepted the online coupon. She stated yes to hold on to it upon checkout. Then when checking out stated would not accept. The type they accepted had a different picture on. So was scammed & ended up paying fullprice. Her attention seemed to b toward whatever else going on in the shop. Not the customer!

My 14 y/o son requested a #2 clippers on the sides and scissors on the top. He sits very still. The stylist cut his hair very uneven. There were long hairs on the top, one ear was cut around one ear was not, and the back was not straight at all. He was very disappointed and it was very obviously crooked.

I personally hate admitting to a bad hair cut but this was BAD. i provided MULTIPLE photos MULTIPLE. not 1 not 2. THREE PHOTOS. and i let her look at them for a good bit. It felt like the lady who did my hair was more concerned about my personal life than my hair that she was doing. She also cut way too much off my hair was below my chest and i only wanted it to be above my chest but she cut it to ABOVE my shoulders. They should have to tell if they are worried about their inability to do that haircut a customer is asking for. Thanks [yes i do feel really bad for writing a review but now i have to wait for my hair to grow out like it did before.]