Great Clips

!!!SCAM ALERT !!! After my haircut, I informed the staff about my $5 coupon from Great Clip. She claimed it wouldn’t work without even trying. When I insisted she enter the coupon code, the system gave me $5 off, and the new total was reflected in the card scanner. However, she immediately removed the applied coupon (which worked) and said it didn’t work. Additionally, this store claims that online check-in isn’t available before 2 hours of closing time, claiming more than expected foot traffic. But that’s not true.

I’m giving them one star because there is no such thing as zero stars. Set up an appointment on a Monday afternoon and waited a very long time before I finally got the text message. Showed up and the woman at the register totally ignored me and finally told me she was busy and take a seat. After I sat for 10 minutes she asked me what my number was and then disappeared into the back of the store with a laundry basket full of stuff……and never reappeared. After a half hour of sitting there I left and went home….and decided that from this point forward I’ll ask my wife for a haircut or do it myself. I can’t stand rudeness and wasting time.

Absolutely terrible. Horrible service and ok atmosphere. They messed up my haircut several times. WOULD NEVER recommend

Such a horrendous experience at Westborough Great clips. The lady who cut my son’s hair was awfully rude and horrible at her job. She didn’t even know how to use basic clippers, resulting in an uneven and choppy haircut. She seemed so rush. I wouldn’t recommend this place for children’s haircuts, especially if you want a neat and professional job. Very disappointing! Instead of great clips it should be named “Horrible clips” because they hire such unpleasant staff!

I was a walk-in today, a Friday, and was elated to be treated right away with the most adorable hair cut. I can’t remember the name of the young woman who worked on me. She has beautiful sleeve tattoos and green hair. She was very nice and what a wonderful job she did! I look great. Thank you!