Great Clips

I went in as usual to get a haircut and normally have a coupon but was having trouble finding it. I expressed to the lady I was having trouble finding my coupon and she stated that their is a current $9.99 coupon. I assumed she would tell me how to obtain it but she just stood there not offering to help me figure out where online I could get the $9.99 coupon. I spent about 5 minutes researching in my phone trying to find it when I eventually found a $9.99 coupon. She looks at the coupon and in a nasty voice says that's not the right coupon. After her rudness I decided to not get a haircut which didn't bother her as she proceeded to go sit down. A few days later I found a $2 off coupon and went back and to my surprise she was the only available stylist so I had no choice but to let her cut

when I went in asked to get my beard trimmed the lady acted like she didn't want to deal with it. I didn't need a haircut just beard trimmed. after waiting 20 minutes she asked how I wanted it trimmed. it is just a beard I thought great clips put everything in the computer. she checked and only had info about my hair. I usually go to the great clip in Garner and never had any issues. this woman was making it bigger than it needed to be. I got up and left. this woman should not be in customer service. From the moment I walked in she made me feel uncomfortable because I asked just for a beard trim. Will never go back to this place again.

Honestly if I could leave no stars I would. I went to this location because the ones closer to my home were busy. I have natural wavy hair my hair was washed and put up in a clip before arriving.. I checked in online and said I wanted my hair at the top on my shoulders because long thick wavy hair is heavy. They didn't cut my hair even they also didn't follow the wave pattern and now I have to start my wave journey all over after two years of working on it. I am disappointed and probably won't return and pay someone over $100+ to cut my wavy hair after it grows back.

If you are into chain store haircuts, this one is usually good, usually a short wait,and usually nice stylists.

Went and got my hair done by Martha the other day. As a marine that was used to having fades I was skeptical at first. But she absolutely nailed it!! The haircut was great and she was very friendly and helpful. I will definitely be going back to her and taking my kids to her for all of our haircuts!!