Great Clips

I'm giving 3 stars due to my son's experience. We went in for cuts and a pink haired stylist took my son and another stylist took me. The stylist I had was exceptional, she took her time and cut my hair as I requested and she only took about 20 minutes. The pink haired stylist took 5 minutes to buzz through my child's hair (who had considerably more hair than I), uneven and dry with little effort or care put into it. Displayed a negative attitude when my Wife protested the first nap result and asked for it to be fixed and was visibly frustrated when she was showing her what we wanted (again). After correcting the haircut was still subpar and in worse condition than before the haircut. On the other hand my hair was as expected. In short, do not have that stylist cut your child's hair unsupe

This is at Pinecone marketplace, in Sartell Went in for a haircut last summer, told the gal (don't remember her name) that I didn't want it too short. She shaved me all the way up the back of my head...it was hideous! Called, spoke to manager Jennifer. She had me come in and tried to fix it. It was too short, but she fixed the uneven areas. She returned my money, and apologized. I really liked her, and have returned to her a couple times since! I highly recommend Jennifer! Pic is from girl that shaved me.

Joanne at Sartell does a great job. I wish it was possible to sign in prior to the store opening time so I could get on the list without having to wait 10-15 minutes outside the door so I can be served.

Everyone is very friendly. The app is great to check-in so you don't have to wait too long. Although the system notes help, having a different hair stylist each time will lead to different haircut results.

The manager didn't even ask me to wait. She says I don't do the balding clipper so you have to wait. You're the manager and you pick and choose who you want.