Great Clips

I went there today waited over a hour with two kids trying to get two kids hair cut and yes I was on time. It took over 25 minutes drive off hwy 11 cause they told me to head that way after waiting a hour cause a girl maybe made the system go down while I was there then tell me I have to have cash after I’ve been waiting a hour and how the Manager or whoever handled the problem was so unprofessional. Ive been a loyal customer for years. I offer to pay the manager/whatever she is to cash app her to just go ahead pay when it came up she told me no but let two other customers do it.

Every time that I have gone to Great Clips, whether I registered online or just dropped in. I always get great service and a wonderful haircut.

My spouse normally uses the Liberty location and last month we got my 3yr old trimmed there and they did a good job. We live in Pickens but forget about this location, but I was in the area with my son who needed a trim again and they didn't have a long wait so we decided to try this location. What a mistake. It was clean and the wait wasn't long, but the stylist did NOT listen to me at all. She saw notes in the system from when my son had a trim in Liberty and asked if I wanted the same thing, and I agreed. She held up a bit of hair on the top of his head and asked if that looked right, to which I told her that was too much. She adjusted to a lesser amount which I said looked great and she started trimming. And she trimmed a little more and then more until it was even LESS than the origin

Checked in at 2:45 with a 59min wait. We did some shopping & headed that way with a 15 minute wait. Went in with 3 people ahead of us. Then several people came in behind us. I watched the list get longer as people checked in online. The wait went up to 123 minutes at one point. The check irony phone said we were next for 30 mins. I watched people go ahead of us as we were next ontge list & they had not been wanting long. I know winter break is over for the kids but I only seen 2 kids getting cuts. This waiting list is BULLSHIT. I know people check in on line too but atleast 2 & maybe 3 people went ahead of us that came in after us & we were at the top of the list. Also why do they only have 3 people working when they are busy. They should call in a couple more. I never seen a manager helpi

Great atmosphere. Personable stylists. Definitely recommend checking in online. Reasonable prices. I like a close fade and so far they’ve been able to accommodate me.