Great Clips

So, against my better judgement, I went into Great Clips. I told the lady I wanted an Italian bob. She didn't know what that was. I exploit had invisible layers. Shehadno clue what either were. I should have gotten up. But I showed her several pictures and videos of the haircut getting cut. She was very dismissive and rude to me that an Italian bob was just a bob. I was very specific that I wanted it passed my chin grazing my shoulder. She said she was going to make it longer cause she can cut off more but not put it back on...I said perfect, again emphasizing I want it a little longer than the pictures. I don't see well without glasses. So I took them off. When I put them back on to check the length, it not only shorter than what I described but it was way way shorter than any of the pict

Lady absolutely ruined my hair; had a horrible attitude, asked for half to an inch off. She put her comb to where I wanted and told her a little less and she decided to cut almost 5 inches off instead. I’ve been growing my hair out for over a year and it’s now completely gone and ruined. I just wanted a touch up and instead it’s all gone. I understand that it was almost closing but I had waited for 2 hours because of the long line. Absolutely ridiculous

I’m still confused why a balding 64 year old Disabled Retired Nurse has to pay full price and then leave a tip as I always do, but there’s no Senior Discount offered. My Hair is quite short as is.

Never get your haircut here if you want to have a horrible experience be my guess. When I say they have no idea of how to cut hair , not even the common sense idea. Horrible service. They got me coming out of here looking. like a pluck chicken. Looking like a hot mess. Thank god hair grows back.

Butchered my sons hair i wasnt aware how much of a chop job this lady did to my sons hair. Until we had left this isnt worth the 18 dollars i paid now trying to find someone / somewhere to fix it so he isnt humiliated at school monday