Great Clips

I don't usually leave negative reviews, but my experience yesterday afternoon was truly unpleasant. We had an appointment scheduled for a haircut for a 4-year-old girl. We were received by a Latina woman at the counter whose attitude was incredibly rude and dismissive from the start. When she couldn't immediately find the appointment, she treated us as if we were incompetent, even though the error was clearly the system's. When the appointment finally appeared, her response was evasive ('Sometimes the system takes time'). I complained about her poor attitude, and instead of apologizing, she turned her back on me and told her colleagues: 'Someone else can take care of these people, I'm not going to do it.' This treatment was completely humiliating and offensive. Fortunately, one of her c

Came to this place because the lady from a different Great Clips was out on vacation. I received a Coupon from Great Clips but this place's level of Customer Service or willing to help is always poor.... No one was willing to help and they were all nasty towards my question asking about the coupon. They did not offer a will to help or a number to call to find out, they just laughed and say "we won't know your coupon will work until the end".... Last time I ever come to this place, these old women are always cranky and pissed at everyone with a question. At the end I got my Haircut with Rebecca... Amazing Lady from Maryland who was so sweet and got me a great Haircut, so she gets 🌟🌟🌟🌟🌟 but that ISA lady definitely deserves this low star review.

Love this place. Great cut. No appointment needed. Customer service top notch. Will return again. They only do hair cuts..no color or perms. Reasonable prices.

I am a regular at the Boca Raton location. Lisa is my stylist and always gives me a perfect cut!

A great haircut by Nicole. She is very detailed on every haircut and perfect every time. I get complements on my haircut each time. Professional and great conversations. Great job!