Great Clips

I went to get my pixie trimmed and left with a mens haircut and bald spots. The young lady that cut my hair after said it was her first time cutting ethnic hair which I understand maybe different for her but instead of the staff letting her experiment on me I wish I would have known that prior to sitting down and given the option to let someone else do it. I did call and send pictures and a manager "fixed" it the best she could because it was also not blended very well. As the manager was cutting she said the 1st young lady was not very familiar with mens haircuts when again... I am very much a woman, who came in with a very full, thick and healthy feminine pixie cut. I never asked for the mens special. There is a trend going around where the pixie girlies are getting their pixie maintaine

I come here all the time and i was next on the list after they took the online check in guy. A woman walked in and asked for jenny specifically for a shampoo. Jenny took her after she got out of the back and skipped me. Making me wait longer, i normally don't complain but this is not the first time jenny has done this. Just because someone walks in and requests you, shouldn't mean you skip someone who's been waiting. For this experience alone explains my rating. Every other stylist I have had there has been phenomenal.

The one stylist that was there on October 31, 2025 made me wait until he cut three peoples hair and clean his station until he told me he didn’t like dogs. The dog in question was my service dog who has been there several times before. I don’t care that he doesn’t like dogs. My problem with the service I was not given was that he saw me walk in with the dog. Why would he wait 1 hour and forty-five minutes letting me sit there before telling me he didn’t like dogs!?!?! Why would he think it was a good idea to waste my time like that? I am on oxygen and my time can be very limited depending how long I’ve been using a tank. He saw my service animal when I walked through the door. To add insult to injury he tried to make up several fabrications as to why dogs weren’t allowed in there. I been

Olivia was not only charming, but she gave me a great haircut. As long as she works there, I'll be back. Excellent value and delightful stylist.

I don’t know how I drove from Novi MI and when I pull up it’s a less than 15 minute wait but when I walk in I’m being told I have to wait an extra 45 minutes. Check in system is very flawed also only two on staff on a Saturday? Now past an hour and still not even sat down yet. Stylists need to learn to cut more and talk less