Gracefully Restored

I am highly disappointed with today. I made an appointment for myself, my mom, and my sister to get our eyebrows waxed. I talked so highly about my previous experience with this salon that they were extremely excited. Our appointment was 4:10. We arrived at 4:00pm. Supposedly the girl that was scheduled to wax us was running 20 minutes late. We sat there for 40 minutes with no acknowledgment or apologies for the wait. In fact one of the staff members was like no I’m busy as she stood there talking to her clients. My sister was like, “Is it because we’re not regulars?” When we went to leave because of basically being forgotten about the lady that checked us in didn’t even as much as say goodbye or I’m sorry. What a horrible way to treat clients. Three eyebrow waxes are worth $36 which could

Chantelle is the best. She did my nails for my wedding. Very accommodating and friendly. Love it. My nails looks really good.

I had a very unfortunate situation and I would like to share my experience. My girlfriend got a haircut at Gracefully Restored and asked the hairdresser for a shorter haircut and showed a picture of what she was looking for (attached picture) and this is what she ended up with (attached picture). After the hairdresser realized her mistake she said she was going to stop cutting and that she was not going to be charged for the haircut. I spoke to one of the owners and explained and showed pictures of the situation and was told, that is not the haircut she should of got that the hairdresser was inexperienced and said she could come back in and make it shorter to fix the situation. No apologies or empathy for the situation. I understand mistakes happen and if it was a small mistake I believe

One thing about Lucille is that she’s gonna nail it EVERYTIME❤️🔥 (Its a little messy right now because I just got off of work so excuse that) My hair is exactly how I pictured it and more! The colors are absolutely stunning. I’m also very picky about how my bangs are cut, but she still cut them perfectly and how I wanted them! I recommend her to everyone that asks about my hair and I will continue to do so because she is so awesome at what she does🫶🏼 She has also done some crazy colors on my hair and they turned out wonderful. 1000/10 will always recommend!

My hair stylist did an amazing job, she was very friendly and very fun to talk to even as someone who isn't a very social person she was still very easy to talk to, she did exactly what I'd wanted, I love my hair!!!