Gina's Place

I visited this beauty supply store and was extremely disappointed by the owner’s behavior. Her tone and body language were blatantly discriminatory and unwelcoming. She was reluctant to offer any assistance, which made me feel uncomfortable and disrespected. I value where I spend my money, so I chose to leave rather than support a business that treats customers this way.

The store is completely run-down, and the staff has the nerve to look at you like you’re intruding. No greeting, no professionalism just rude energy all around. The place looks dirty and tacky just like the owner. Honestly, I wouldn’t be surprised if they’re out of business soon. Highly recommend 24K Beauty instead—they’re clean, friendly, and professional every time.

Gina needs her prescription checked. You’re selling ethnic products in a diverse neighborhood, yet the very people putting money in your pocket are the ones you disrespect. I don’t recommend anyone go in there save your time and money and shop somewhere that actually values its customers.

A lady with glasses behind the counter with black hair was speaking with a bald man in their language. They both looked at me and stared as if we were aliens no greeting, no acknowledgment, nothing. I highly recommend 24K Beauty instead; they always greet you and are very professional. This place looks dilapidated anyways.

I moved to Sanford 2-3 years ago and began going to Gina's as my local hair supply store. After going here for so long I wouldn't have expected what happened to me today. I went for a ponytail that she even attempted to help me look for. I had never had such an experience with Gina before. Once checking out I handed Gina a 20 and 10 dollar bills and had a remaining $2 to pay on my card. Gina pocketed the 10 and attempted to charge me $12 on my card. When I called her out, and as did multiple others watching the encounter to count her drawer or check cameras she didn't move an inch, only holding up the $20 and claiming that is what I gave her knowing that was false. At the end of it a nice gentleman paid the $32 that was owed allowing me to leave and a sweet lady even gave me my money back