FX Warehouse Inc

I’m not surprised reading these reviews as my experience with “Liz” was also unpleasant. I placed an order on her website because in the shipping policies it states that “orders will be processed within 2 days. Most orders are processed and shipped same day.” I assumed by this statement my order would arrive by the end of week. She immediately emailed me though and informed me that the piece I ordered was behind and may not ship until Thursday at the earliest. She also asked if I’d like to keep or cancel my order, but because I had already paid for the order at this point, I went ahead and asked if there was anyway to make sure it shipped by Thursday because I really didn’t need it until next week. Her response and I quote was “I’m not a machine and these pieces only work a certain way. I

Don’t touch! This is the worst experience, over $1000 spent on prosthetics and the face pieces were so badly made that I cannot use them. When I contacted them they were very quick to blame how I was applying them and accused us of cutting the pieces (even though there were 3 of use doing it, we have experience!!). The edges were so thick we couldn’t blend into the face so we’re only fit for the bin. Couldn’t be ruder or patronising if they tried... thanks ‘Liz’!

the lady working there was so mean to me!!! i walked in and just had a few question because i’m new to SFX but she was so short with me every time i asked a question. and i was super polite!! it really hurt my feelings so i left without buying anything. wish i could actually review products):

Our sister Division (IWS) Imagination Workshop Studio purchases supplies here. It's one place out of two handfuls of Art Department and Special Effects suppliers they purchase from and the closest Make-Up and Special Effects Supplies locations near us. Among the various supplies IWS gets at FX Warehouse is mask latex.

Great customer service and fast delivery thank you very much to the people that did all the work