Fort Worth Star-Telegram

My online subscription, which I rarely read, renewed this week at about double last year’s rate ($104). No advance notice email for price increase. As you’ve read on here, cancelling was very difficult. When I finally got it cancelled, I was told there’d be no refund. However, if I wanted to stay on as a customer they’d put in for a refund of the difference of new rate versus last year’s price. Hoping that smaller refund actually happens. Make sure you cancel before it auto-renews!

The papers come through the US mail now. Didn't get a paper for 4 weeks. Called to cancel but they never cancelled it. Called back to cancel it again and they didn't cancel it. Took the money from my checking account and won't refund it. Thieves!

I don't live in Texas and have never had anything to do with this paper, website, etc. Yet for some reason, they spam the hell out of me. There's no way to unsubscribe either. No idea how they got my email address.

We got a call in August saying if we signed up for the paper that we would receive a $200 Walmart card. We still have not received it and it is now November. I have called every week since we signed up asking about the card and they say the same thing every time that it will take 24 to 48 hours and they will process it and send a card. They have said this every week since the time we signed up. I feel like all we're getting is the run around. I will not be renewing my paper

August 2016 the door-to-door guy comes by trying to get us to take the paper.... $25 for 8 weeks. We say, "No thanks, we get our news online." He says "C'mon, if I get one more I get a bonus. I'll give it to you for $15 for 8 weeks." We say, "Ok, I guess we might use the coupons." So after about 10 weeks they start calling asking us to extend our subscription. We say "No, didn't read it, don't want it. Stop calling." They call every day, sometimes twice a day for at least 6 weeks. Pure harassment. Then, we get a letter in the mail saying we owe them $32.50. Sent them back a nice letter saying "No we don't, please go away." Now, Feb 2017, and they've turned it over to collection. So now I'm fighting the collection agency. Bottom line, do not take the paper ever under any circumstances. Thes