Follansbee Nails & Spa

Went here to get my nails done and they look like a kindergarten kid did them. It wasn’t a difficult design and if the guy wasn’t comfortable doing it he should have said that. It wasn’t late so I didn’t get to really look at them until the next day. We called and all the lady would do was give me $5 off my next visit. I paid $85 including tip for nails I’m embarrassed for anybody to see. I’ll include the inspiration pic and what I got.

The shop was Clean and atmosphere friendly warm and welcoming.. Did exactly what I asked for Highly recommended

Absolutely love going here. Nice and helpful!! Will be back again!!!!

Kevin is great. Was recommended to him after my last nail guy wouldn't take appointments anymore. He took his time and made sure they were perfect and he is so kind. He is my new nail guy for sure! And the prices are great.

Not professional. At first few times wonderful after that I waited more than an hour and I had an appointment. My appointment was with Andy, who is great by the way but I was given off to someone else. Kevin the owner cares only about filling places and the all mighty dollar. The customer is last don't let his niceness fool you. They don't put appointments in the book and will open earlier and take walk ins first and then you with the appointment waits. Bad customer service. If you continue to do that you will not have any recurring and loyal customers. At first they were great and I came from out of town because I thought so at the time. I was very disappointed and hurt by the way they treated me and I spend good money for good service. My time is just as important as the other person. K