Fino hair salon

They were very nice, and fast. I asked for a simple straight cut and.....I don't know how this is straight?? One section of my hair is way longer. It's also 2" shorter than I asked for. It's not even literally anywhere. So now I have to cut it again another inch shorter just to get it even. I tipped over 30% too now I feel silly🙃

They do an ok job and price is cheap than most Babers/hair salons, but they do not have good customer service and are constantly distracted by everything. They talk about their personal life and kids to do their homework or what ever. They get so distracted watching the tv they sometimes mess your hair up. They never come on time to open the shop. It says 10am but in reality they come in 11:30 or 12pm. This shop lacks professionalism and really needs to take a course on customer service. Customer service comes first. I sometimes feel like the tall lady is too aggressive with customers while her husband is relaxed and calm.

I’ve been going to this establishment for years and on many occasions it’s been a packed house. I’ve waited for an hour or longer at times. Every stylist in there has their own character and way of being but have never been disrespectful to me or any of my kids. We are in there at least twice a month because my 2 boys and 3 girls along with myself get our hair cuts here. Yesterday I witnessed a man get very upset over something that was out of the control of the stylist. Everyone that goes to this place knows how busy they are and sometimes you have to wait outside. At times these stylist don’t even get a full lunch or break at that. One of the ladies cutting hair had came out the back from quickly eating her lunch and clearly asked, “who’s next?” Nobody inside answered so she asked someo

I’ve been to this place many times before years back. I stopped going because I’ve found a personal barber. There’s quite a few things that don’t seem or sound right at this place. Fatima at times goes beyond the limits when it comes to certain comments. Today she made a very disrespectful and rude saying towards my dad. Which today the limit has been reached. Looking through these reviews, she has said that she’ll ‘change’ but yet I see not much of change. Much respect to this business but there has to be a lot of things fixed. One most certainly, the service needs to improve. The way they talk to customers is more certainly what needs to change immediately.

I have taken my son there and they cut my son’s hair good, but Fatima has an attitude all the time, you can walk in and say hi and she does not even respond. Gives bad looks when you ask a question. Fatima seems not to care about customer service. Her husband is more patient and I would recommend getting your hair cut by him.