Family First Dentistry

I had the best experience at this practice today and am so glad I chose them for my dental care. First of all, I loved that it’s a family owned practice. There’s just something different about the quality of care and attention when the business is that personal to the providers. The staff is SO friendly and kind, it makes you feel very comfortable. I got added in as a new patient at the last appt of the day and nobody made me feel rushed or hurried. If it was my practice, I would have turned me away haha. New patient appts take a little bit longer. Yet, everything was very thorough, even at the end of the day. Clean, professional and attentive are three words I’d use to describe this practice. 100/10 recommend.

I went in for a toothache and informed them that I had already visited another dental clinic. However, instead of requesting my previous X-rays, they took new ones. When I later asked for the report to consult another dentist, they kept postponing, saying the doctor was busy. This made me feel that the focus was more on billing than genuinely addressing my dental concerns.

Customer service is horrible. They pronounced my name wrong every time I went. The filling work they did on me had to be redone and ended up being same as before. The procedure was extremely painful. They did a money grab from insurance by doing X-rays on my last appointment before I moved and now I can’t be provided service at my new dentist without them providing it because they won’t answer my calls or messages. Update: they finally sent a picture of the X-rays on a computer screen with their cell phone after 5 calls. Completely unprofessional. Need competence at the front desk.

The staff feels like family. They are very thorough about their communication with patience and their condition and treatment. Tina is a star and is the best! I will be coming back.

I've never experienced such care and family like treatment from any practice! I have a fear of needles and honestly I'm kind of a big baby, they treat me with with such patience and care. The office is super clean the stay isn't friendly, they're family! I give them a 50/10 for recommendations! If you're looking for a good dental office this is your pace to go. ❤️