European

I would give zero stars if that was an option. I placed an order online, it arrived but I received the wrong product. I reached out to them via email and Instagram. They only responded on Instagram and told me I would have to return the wrong item before they would send out the correct item. I have reached out to them and said that doesn't make a lot of sense because they should provide a shipping label for me to return the incorrect item. I have a suspicious feeling this is all their scam, they send the wrong product and have you ship it back and then never send the correct item and then you are out money and the product you ordered. I would gladly return the incorrect item if they provided a return label since this is their error not mine. Please read reviews and don't order from this co

Placed an order for a gift set. The order was processed, charged and shipped. When I got the order one of items from the set was missing. I contacted the seller about the missing item , but got no reply. A few days later a refund was issued for the missing item. The item has been out of stock for a while. The second item from the order was part of the skincare set and is not needed separately ( as was purchased as a set). Have been trying to reach the seller for the past week via email and phone, zero response!!!! The sellers return policy states I have to get authorization to return and I will be charged all the shipping cost ( both ways). How unethical to purposely process my order knowing that one of the items is out of stock, still ship the order and now not reply to my requests to re

Very poor communication and arrogant attitude. I ordered from Europe, paid for a product (75 dolars) + shipping (35 dolars) and couple of days AFTER sending me the package I started receiving harassing messages that I have to (?!) pay additional 25 dolars, because the shipping was more expensive than their own eshop calculated at the moment of the purchase. If you can, stay away from buying from an eshop which doesnt understand basic rules of shopping.

Terrible communication, unprofessionalism, and money hungry for sure! I ordered 2 products worth almost $120. When I contacted them that they sent me a wrong moisturizer, they then tried to gaslight me saying that the brand changed for their name and packaging and it was final, mind you the product they send me is no where listed on their sight. I told them that myself (an esthetician) and another know for a fact the moisturizer and brand I originally ordered did not change. They then told me that I didn’t have to buy from them and could go somewhere else. Thankfully I used my PayPal account and PayPal reimbursed me for the wrong product. Do not buy from them, you’ll never hear back and if you do, it’s not pleasant.

Avoid this shop. It's fraud! It's selling counterfeit product. Month ago I purchased an MSB MySkin Buddy face massage device and I got chinese counterfeit. Reported them to authorities in US and Europe.