ELITE BEAUTY CO.

If I could give it zero I would. First there’s no sign of her business. It’s suite A if you’re ever wondering. I booked at appointment with Courtney because she had really good reviews and pictures. I went into the suite it is was wide open all lights off. I rang the camera doorbell twice and no one ever picked up. I called the number on the booking and no one ever picked up. I waited 15 minutes for her and nothing….a big disappointment. It’s also in a sketchy area two homeless men came up to me while I was waiting alone..no professionalism no apology . Thank you for the $8 I wasted on parking and my time. Below is a screenshot of my booking and then a picture I took with the timestamp incase they try to say I didn’t come and pay a service charge. SHOW UP TO YOUR BOOKINGS!

** Read before you book** I was looking for a lash tech to see on the regular and after much research chose to see Courtney at Elite Beauty Co. After scheduling my first appointment (with deposit) she canceled the day before and rescheduled me an additional 2 times before I was finally seen. Life happens and I was very understanding thinking this was a one time thing, I was wrong. Courtney did great work on my lashes and was sweet in person so I decided to schedule a fill in this week. An hour before my appointment she had yet another excuse (flat tires, maintenance is working on the salon etc.) I was still understanding and pushed my 330 appointment back to 430, then she asked for 530and finally settled on 6pm. As 6 approached she told me she could not make it to the salon. At this point

Courtney is truly a master at her craft. She’s literally the only person that I will let touch my lashes. This is also the only lash studio in Roanoke (that I’m aware of) that uses quick cure glue which means none of the side effects of the other glues and I’ve experienced great retention overall. She also offers appointments in the evenings in order to accommodate those of us who don’t have much flexibility in our work schedules. Highly recommend her and Elite Beauty Co.

Courtney is AMAZING! I went to a couple different places to have my lashes done before finding her, but she will be the only person I let touch my lashes now. She's definitely made a permanent customer. Everyone always compliments how great my lashes look and the retention is amazing. My lashes last forever. The picture I posted is after being at the beach with 4 small children in the ocean for 20 days. I didn't lose a single lash!

Courtney is a true blessing to the Roanoke community. She is so talented and personable. She did my lashes and they are amazing! I’ll be a client for life!