E-V Nails

I came in for an eyebrow wax and had the worst experience I’ve ever had at a salon. The service itself was fine and I was told it would be $15, which I agreed to. Before starting, I confirmed payment options and was told they accept Zelle, which I use. After the service, I sent the payment to the phone number provided. The payment went through and was processing, but the employee insisted that the name on the Zelle account was spelled slightly differently and demanded I send another payment. I contacted my bank immediately, and they confirmed there was a short delay with Zelle but the payment was absolutely going to go through. She refused to listen and would not allow me to explain that to her. Instead, she began yelling at me in front of everyone, treating me like I was trying to steal

The worse! Don’t even deserve a Star at all. I was recommend this place by a friend boi am I disappointed in my friend !! This place was horrible. There’s no customer service here, will never recommend anyone. I started with 1 lady she literally threw my foot back in the tub because I told her what I wanted and the guy that finished did a decent job but he did not do a good job on my hands. They are not update; with dipping they don’t know what they’re doing. I am So Mad I wasted my hard earned money and to top it off the owner bullied us to pay her before my hands were done I was in such shock I told her I wasn’t paying and I didn’t until I was finished and unhappy only because I didn’t want to create a scene. My loss! Just don’t go there !

Terrible customer service. I sat down for a full set. First I was seated with a Chinese man he started with the electric nail drill. I inquired about my cuticles he said $10 more, I have never in all my years had to pay extra to remove cuticles, it is ALWAYS INCLUDED! Then I was moved to the next station the woman was using the nail drill to remove my cuticles, When I looked at my nails the cuticles were still there. I told her I want the cuticles removed she said she did, the cuticles were not removed & I was not paying an extra $10 for nothing. She asked me if I was ok? I responded yes. I asked her if she was ok, her response was no I am not you to much work. I left along with my sister who was going to get a pedicure! THIS PLACE IS A RIP OFF & NOT PROFESSIONAL AT ALL!!!!!

My daughter asked for the coffin shaped nails and the lady told her she doesn't know what that is. So we googled an image for her and showed her. Then she proceeded to say her nails were too small. My daughter is 16; same size nails as mine. She ended up cutting them and filling them to be coffin shaped. However, after she had an attitude and threw her nail file on her work station we almost walked out. Very unprofessional and very poor communication. She treated us like we were an inconvenience. We are paying customers. We were not rude to her. Treat people the way you want to be treated. My daughter and I will not be returning customers.

I've been going to this small family oriented salon for years, I've never had a bad experience. The workers are very nice and gentle with your hands and or feet. They're very will to fix any mistake that's possibly made. I would 100% recommend this to any of my friends or family members.