DK Nails & Spa

If I could give them a 0 star rating, I would. I am so extremely angry with the service I received today. My birthday is Saturday, February 14th so I wanted to treat myself to a nice relaxing pedicure and eyebrow waxing. I knew that I wanted callus remover and a gel pedicure. The woman kept telling me to try the other things but I just simply did not want those options. Upset, she stormed off to put the book down and came back to start the job. She not only cut me once, but twice! And when I verbally let out an ouch and pulled my foot back, she didn’t offer an apology with softer behavior, she simply kept trying to do it and say that she needed to. My toe now hurts and was bleeding but she kept trying to rub oil on it to “heal” it. Girl, let my foot go. I went to pay and let the woman up

First time here. In same plaza as the Giant. Was able to fit me in for a pedicure at 6 pm, when they close at 7 pm. Regular pedicure is $35. For $5 more, you get the leg treatment and hot towels so I opted for the hot towel option. Was asked if I wanted regular nail polish or gel polish. I chose regular for my current needs. Afterwards, sat at foot dryer. Enter your name and phone number for Rewards. Not sure how the program works, but that is one way for the salon to get to know your name. Cash or card only. No checks. I paid cash for both service and tip. Attentive service from start to finish. Only downside was the nail polish started coming off the next day and I had to repaint my toenails.

*update in response to DK’s unprofessional comment. Based off your other reviews, your shop consistently puts out bad nails. Instead of scolding your clients and making it their job to police your staff in doing any semblance of professional work, you need to focus on upping your standards. I will have another salon fix my nails. Keep my money, well worth the lesson I learned and the ability to show other people the kind of work you deem acceptable. Oof. I would like to start by saying the lady that did my nails was very nice and sweet and she asked me repeatedly if I liked what she was doing. Now, with that said, my nails look awful. It’s been three hours since I got them done and I keep finding more issues. First, they’re not what I asked for, at all. *See photos for reference. I’m a ve

Beautiful French dip manicure that only lasted one day 😢 I was able to get back 9 days later and they wouldn’t fix without charging again because they have a 3 day policy. I wasn’t able to get back to them before 9 days and they didn’t believe me that the nails didn’t just crack. Even at 9 days they looked awful and I would thought they would have wanted to fix it. Dip usually lasts me 4-5 weeks, I would have been happy with 2 weeks. They took off the polish luckily but wouldn’t fix it without charging again which I was hesitant to do again. I heard great things about this place so I was disappointed. Seems like the previous complaints about the same issue were the same employee.

So I’ve had the same nail tech for 9 years. She’s become increasingly unreliable, frequently cancels appointments and her work which was pristine has gone down hill. I had two major events in one week and she canceled my nail appointment three times I had to go with completely awful nails. So it was time for a change. I gave this nail salon a chance and had Kim. The prices are higher than I’m used to . I don’t understand why they would charge to shape and file a nail when that is part of a fill. Very strange . My tech was Kim, who is talented . I gave her a detailed design and it came out great polish wise . The issues are the shape, but it seems nobody can do an even shape on me, and I have a lot of cuticle. My old nail tech used cuticle, clippers, and this time she just used the drill.