Diva's Lashes & Nail Salon
Springfield, MA · Nail salon
- Address
- Diva's Lashes & Nail Salon, 136 Oakland St, Springfield, MA 01108
- Phone
- (413) 273-1182
- Status
- Closed · Opens 10 AM
Diva's Lashes & Nail Salon is a salon located in Springfield, MA. It is one of 175 salons listed in Springfield. Its 4.2-star rating is slightly below the Springfield city average of 4.5 stars. There are 10 photos associated with this location.
About Diva's Lashes & Nail Salon
Welcome to Diva’s lash and nail salon. Let’s experienced the new technique, the new trends of nails. We believe when you come to Diva’s you become Divas. Our goal is to make our customers feel confident, empowered, and beautiful both inside and out.... More
Hours
| Saturday | 10 AM–5 PM |
Customer Reviews
Lashes started coming off a minute after I left the store, went back in she fixed it! Next day lashes started falling off one by one, called on Saturday and spoke to the owner! YES THE OWNER! He said come back on Monday because they’re closed on Sunday. Keep in mind I leave in CT and drove to MA for like an hour. I got there and they refused to fix it, like two of the women there are blaming me stating I didn’t take care of the lashes and that I wet my face. And that there is a two day policy and I explained to them I called and spoke with the owner and he said come on Monday, then the owner was also speaking on the camera saying oh no they can do it again and give me a discount which is ridiculous. Then the owner comes and it’s like three of them ganging up on me stating I didn’t take car
I have been going to Divas for about 3 yes for lashes, never had a problem and they take up to 2-3 weeks before I need a fill.
My friend lashes started coming off a minute after she left the store, went back in the lady fixed it! Next day lashes started falling off one by one, she called on Saturday and spoke to the owner! YES THE OWNER! We live like an hour away so he told her to come on Monday because they’re closed on Sundays. Why when we get down there, they started blaming my friend telling her she didn’t take care of of her eyelashes and their job is to put them on and hers is to take care of them. Then two of the workers are ganging up on her, then they contact the owner and he’s like oh no we can’t do it, you can do it again for a discounted price! The owner did not honor what he said over the phone, the workers blame you when you follow the steps they provided. All they had to do was admit it was a rushed
Lashes don’t last at all.. they started coming off same or next day on multiple occasions.
This was my 1st visit to Diva Nails. The staff is so sweet and courteous. Tommy is a doll 💛. I had a mani/pedi done and they did fabulous. No pain, no cuts, they took their time and made sure I well taken care of. I will definitely be coming back.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.