Diamond Locs

Always a great experience for my daughter to have her hair done. She is aware of how to treat my kids different hair textures. Excellent with her skills and making my kids feel comfortable! Will always go back to Rachael. ♡

Booked a confirmed appointment on Booksy a week in advance and she no-showed. My daughter missed school for no reason and I missed work. Last time I booked with her she was 10mins late. Never trying to deal with this shop again.

I booked 2 separate times she even picked the second time because she had to cancel the first one at the last second and we drove an hour to get there, and still asked to reschedule my second appointment without notice at the last minute I live an hour away so I need notice so I don’t waste my gas or time getting there

Rachael is a great braider! But communication is inconsistent. Several times issues came up and we had to be rescheduled with follow up being days later or not at all and with us having to initiate contact with her again. More than once, we’ve had to schedule with a different braider because there was simply no response at all. Her braiding work is solid but communication isn’t very professional for a business.

Even tho she rescheduled our appt twice to an hour and a half later; when we finally got in, she helped educate us on how to maintain my son's starter locs, did the retwist in a timely manner, even gave me some clips (that I haven't been able to find around town) so that we can continue to retwist at home.