DESIGN NAILS I

The lobby, nail tech, quick services, and attitudes were great. The only issue I had was that he had to be told to shave all the rough edges off the bottom of my feet. Had he rubbed it, he would have felt it. He didn't massage my leg like the other techs and he only polished half of my pinky toes. Since I live in Soso, I have to find the time to drive back down to Ellisville to get it fixed. For that reason, I couldn't give him a top review.

I have never encountered a place so damn rude. My mom simply asked for white tip on her feet. The lady argued with her and said it wouldn’t look good. Over and over my mom stated she’s paying for it I want what I asked for. The woman started mumbling something in her different language. Manager or owner got called over and wasn’t any nicer. Rude as hell. I’ve heard people say the same thing about this place. We walked out and we will never be back. We took our business to a nail place downtown Ellisville who was super nice and done exactly what we asked. They also stated people go to their salon because of how rude they are.

I was the 2nd person in line this morning to get my nails done! Things started off great! Until someone was placed before me getting a French tip and eye brow wax! Which should have never happened…. while I waited 40 minutes to get 2 designs on my nails! No clear coat, and my nails looked horrible when I left! Also crooked! I will never be back again! I was also required to pay full price for my nails! Absolutely ridiculous! No one should ever wait that long to be painted and their nails should never look like this! They also should never be required to pay full price for such poor service!

Went here Thursday after work 3/13/25. I got a pedicure with regular polish and gel nail polish ON MY FINGERNAILS that they INSISTED i needed because it last longer. On Friday night I noticed my toe hurting and come Saturday it was swollen, throbbing and a red/purple color and the polish on one of my nails is dang near all the way off i understand your fingernails are more exposed than toe nails but the just kept insisting the gel would be so much better for me. I’ve been doctoring my toe and got in touch with my PCP and was given directions on what to do until I could get there. Not pleased at all with the outcome.

I’m from out of town and was genuinely surprised when I walked in to find they were only accepting cash with no explanation. The whole situation felt off, so I decided to take my business elsewhere to a place that operates more transparently.