CVS

This store was far superior to the one in my city. The one where I live said they were out of stock of the med I needed for my daughter that can’t breathe and needed her nebulizer and told me I would have to wait for the next shipment instead of offering to send somewhere else. I asked for it to be sent to Rome and she told me they weren’t picking up. She said she would try again later and call and let me know when they have it. I wasn’t waiting around bc I know how my location is - SLOW! So I called them myself and the lady answered immediately and told me no one called them but not to worry, she will get it filled. They were so helpful with THAT and with helping me get proper meds and dosage from the pharmacist for cough meds for my toddler.

This is my usual CVS. Close to the house. Today I had the most delightful interaction with the guy in the pharmacy. He had me cackling and smiling as I leave the store. Thank you. Sorry I didn’t get his name, but by his amazing personality I’m sure you know who it is. 10/10 would recommend

This location is so unprofessional. All the staff from the front all the way back to the pharmacy are rude. I have waited on them to get with the Dr for a pre-authorization and they put the Dr on hold and then hung up. They all act like you are bothering them by being there, even the pharmacist. They do not greet you, smile or anything. I will definitely be switching back to the location I was using before.

Mary was very knowledgeable and helpful with the Kodak kiosk. She took her time trying several options to get my order processed. Thank you so much.

Dropped off my son’s 3 prescriptions at 11:25 after having his wisdom teeth removed. Was told prescriptions would be ready at 2. Waited on pharmacy to open back up from”lunch” as was told not ready. I asked for them to give me what was ready and was told none. The lady at the drive up window went and got the pharmacist bc the manager/supervisor was not in. Would not give ma a # or email to report the issue. The pharmacist was irritated that someone gave me a time. I could have went out of town and had the prescriptions quicker. They do not care. Rude and irritated that I was holding up the line. It should not take 2 1/2 hours to fill prescriptions and yes I do realize there were several other prescriptions to be filled. Poor management and planning. CVS should be top notch and run efficien