CVS

We had to get a prescription transferred during vacation. The pharmacy team was very friendly and assisted us quickly. The processed it as an expedited request and we were out in 15 minutes.

I walked in to buy formula. Picked up the wrong one bought it. I walked out the building and the moment I walked out I realized I had the wrong one. I walked back in the building and grabbed the one I was supposed to get. I went to the front desk and asked if I can exchange them. "Sorry bro we can't exchange formula". Are you serious? I literally walked in the build and walked out. You watched me not even walk 1 foot away. So needless to say I was forced to buy two formulas that are the exact same price and look almost identical but are different formulas. What a joke. Customer service here is abysmal. Management needs to allow associates to have an empowerment model to help improve customer relations. No wonder this place has 2 stars.

Manager of the store working evening shift 9/30/2025 is extremely rude. Everyone here is sad and need to be institutionalized or to be given vitamin d supplements bc the air is thicker than oil and I leave with chest pains everytime I have to come to this god forsaken pharmacy and CVS. Its both btw. The retail and the pharmacy side. I think a woman in active labour would be more helpful than anyone here.

You know. Some places, you go there and they enjoy figuring out problems and helping the customer. This place, forgot about the customer. Anytime there's any kind of issue they are the FIRST to say "Thats not my problem " and they are quick to say "figure it out yourself" instead of working together. I hate this place. The main pharmacist lady is always cold and short and is never helpful

The pharmacy technicians can't ever get my insurance right and they always make me call caremark which I thought cvs pharmacy was part of but your technician can't do insurance billing right then they want to say well thats the cost its coming up with no I just got off with caremark yalls people dot know how to bill the insurance right