Cuts by Us

I had a eyebrow wax yesterday. The lady was super nice, didn't get her name however. Waxing did not go well, she kept asking me over and over to check as if she was doubting herself, I had to keep asking for hairs to be removed. The wax in the pot was old, it wasn't coming up with the strips so she literally had to pull it off my face leaving it super irritated. I also noticed when I got home I had wax in my hair! Which took a lot of time and effort to get out and was quite painful. If I could give 0 star I would.

I went to get my hair cut today, and the haircut went fine, but when I went to go pay I asked to tip $5 and the person cutting my hair charged me a $10 tip. I guess they thought they were to good for $5? I would not recommend going here unless you want to get your money stolen from you.

My wife came for cut, two months ago. She didn't want to complain. They were rude to her. She has been coming to this location for 3 years. Said won't come back. She got a "wet" cut, no wash, no dry, no styling. What she always has done. This lady charged her $40. Wife paid...absurd...then asked if she had change so she could tip...lady said no...so my wife gave her $20 tip! My wife does not like confrontation. She said this lady put money in her pocket, not used register. They usually charge $12. And she tips well. Her hair is short.

I had to have hair twice the same day. LESLEY cut it the first time. I showed him a video of what I wanted. He barley cut my hair and said all done. He never offered a mirror so that I could see what the back looked like. I called and was told I could come back and to ask for Ruby. I showed her the same video. I told her I didn't want by bangs cut and I didn't want the length cut in the front. She thought that some of my hair needed to be part of my bangs and cut them. She also cut all the length off in the front. I DO NOT RECOMMEND COMING HERE.

I understand everywhere is short staffed and it’s the day before a holiday. But I walked in and when I was finally acknowledged I was told it would be a few minutes. I waited 40 minutes before I left. And I left when I did because another walk in came in and was taken back before I was. Several walk ins had came in and told it would be a while so they left and said they would be back. But this man came in and was told just a few moments. I was never acknowledged or talked to again.