CryocareUSA Weight Loss , IV , Hydrafacial & Cryo Med Spa Irvine

I am writing to formally document a very poor experience my daughter and I had at your facility on Thursday, 02/05/2026, and to request a full refund for the service and package purchased. Earlier that afternoon, I called to make an appointment. Your posted hours on Yelp, Google, and signage outside your office state 10:00 AM to 7:00 PM, yet the employee who answered informed me she would only stay until 5:00 PM. I rearranged my schedule and canceled another appointment to arrive before that time. We arrived at 4:36 PM. At my previous visit, I had purchased a $200 package. Upon arrival, the employee was unable to locate this package under my daughter’s profile, which was extremely unsettling. Given the earlier issue with closing early, this raised immediate concern. The package was only

Worst place ever! Over the years I spend around 8000.00 at this place , last package i was sold i paid around 800 alls 2 years ago, but I moved out of town and for the last 2 years I had been trying to get my money back unsuccessfully Do not go there.

Absolutely amazing! This was my first time getting the whole body cryo and I felt instant relief after the three minutes. The team at Cryo Care were all extremely knowledgeable and answered all my questions. I’m definitely going to be purchasing their monthly membership and other services they offer.

wow we are loving the cryotherapy! my bestfriend and I came in for cryo to assist with muscle recovery and felt amazing.. we’ve been back twice this week! I tried the cryo facial for my first time and it reallllly snatched my face 😳 an absolute must before an event..my skin was tight, contoured and glowing! a new favorite ☺️

I’ve been coming to Cryocare for over a year now and the staff and location is amazing! My wife and I love this place. I work out about 5 days a week and it really helps me recover from soreness and feel 100%! This place is awesome it’s a must GO!