CROIA (The Spa at Applecross) in Downingtown

I’ve been a loyal client of Kristen’s since 2008, and I can say without hesitation that her location at Applecross is exceptional. From the very beginning, Kristen has had complete carte blanche to do whatever she feels my skin needs at each visit—and for all these years, she has honored that trust with the utmost professionalism, integrity, and care. She consistently listens to my skin, not a preset routine, and tailors every treatment with remarkable intuition and expertise. That level of trust is not something I give lightly, and she has never once abused it. My skin’s health, balance, and long-term improvement are always the priority. After nearly two decades, I wouldn’t consider going anywhere else. Her knowledge, consistency, and genuine dedication to her clients set her apart, and

I have been a client of Kristen’s for 19 years, and I can honestly say she is exceptional at what she does. Her facials are truly transformative—you always leave feeling refreshed, pampered, and genuinely cared for. Applecross Spa is immaculate, beautifully designed, and wonderfully relaxing, with a calm and welcoming atmosphere. Kristen’s expertise, consistency, and genuine care for her clients make every visit special. She is knowledgeable, highly skilled, and consistently delivers outstanding results. Applecross Spa is simply exceptional, and I wouldn’t trust my skin to anyone else.

I got a massage with Holly. My back was so sore until I saw her. The massage was wonderful! I definitely will go back there. The spa is so nice. The treatment room had relaxing music playing and waterfall sounds. It was so peaceful. My only complaint is that the spa needs better signage, and a phone. It’s hard to find, and when you call for directions the phone number goes straight to voicemail.

I had a Swedish Massage with Holly, and she was fantastic! She made me feel comfortable as soon as I walked in. She even gave me some suggestions to try at home for my neck pain between sessions. I highly recommend her!

My wife just got back from a 60 min. hot stone session with Holly. She was very impressed with the spa's atmosphere and the wonderful attention given to her areas in need of relaxing - shoulders and neck. Holly and the Spa at Applecross are highly recommended by her.