Cosmo Prof

I would give a zero if I can. This is the second time in a month l've came here during regular business hours (mid day) and the store is locked with no sign posted on the door or anything stating that they are closed for the day. Very unprofessional for a business to be randomly closing the store when you're supposed to be open. I'm not coming back to this location to waste my time ever again.

Customer service here is unmatched! I am a newer stylist and recently decided to rent my own chair. Renting your own chair comes with a lot of decisions and in the beauty industry there are SO many options. The manager of this store went above and beyond to help me get exactly what I needed for the products that I am looking to bring into my new business. If I could give them 10 stars, I would! Thank you so much for your assistance!

I wish you would guys stop closing for the day and not updating your website when people drive far away to come to the store. Disappointing. Wasting time when your website says that you’re open and you’re not.

Can buy the same thing on Amazon they don’t let you purchase without your license. Don’t help you look it up and don’t answer the phone when you try to call to ask questions do not recommend this place.

Staff did not welcome us with respect. The staff are unprofessional. As my mom and I were speaking our native language, the women kept coming up to us and looking at us. We felt personally targeted. When we were not done with our shopping, I heard the women stand in the back talk bad about about me and my mother, and one of them came up to us asking if we have a card there as if we were doing something we shouldn’t. Not profissional. My mom is a licensed hairstylist who knows what she’s doing.