Cosmo Prof

Have been a customer for 20 years and today. The manager Connie refused to honor a price that was displayed on her shelves, Because she said in the fine print , it stated that it expired on 12/31. So for 6 weeks, she had the wrong sign up and wouldn't honor it for a customer who's been there for 20 years. She's definitely lost my business.

Yolanda is great and the other girl that was there forgot to get her name! They helped me do a complicated color swap, informed me of classes coming up, and were very helpful and informative!

Need better staff, my god the girl couldn’t even help me she just gave me a dumbfounded look when I asked her a question about a product, first and last time I will shop here.

Went here with my wife. I didn't really want to shop for hair stuff with her, but the people were super kind and super helpful to everyone. I can see why my wife keeps shopping here.

Being a recently reluctantly relocated recovering hairdresser, because-- let's face it: even if you don't work behind the chair every day it is at your very core and identity--I needed a small restock of supplies and had another appointment in the area. Well, the area according to Google Maps. Through no fault of the store's I had to turn around twice (it's toward the left of the entrance of the shopping center and across from Sakura, BTW) and exactly when I was at the limit of interconnected curse-words there she was. Next to a frozen yogurt shop that didn't look half bad, either. When I walked into the store the positive energy was palpable. I happened upon employees that were colorful, happy, bantering and joking around. Being a heavily tattooed, pierced extreme extrovert I was please