Cosmo Prof

I’m not sure what happened to this location but this is by far the worst professional cosmetology store in Atlanta. It is no longer reliable for stylist to get the products and tools that we need. There has been two occasion's of the store being closed during business hours. The employee showing up disheveled and irritated as if were ruining her day. I can’t make this up if I tried. Salon centric which is a few miles down the road is my new go to. Always available and they actually have professional cosmetologist that work in there and can help you with any questions you may have. Very disappointed on how this location has turned out to be.

Very disappointing experience at the Sandy Springs Cosmo Prof. I’ve been a loyal Cosmo Prof customer for years, but this location completely missed the mark. The employees were extremely rude and unhelpful, instead of assisting me, they just gave me unpleasant stares. As someone who values good customer service, this was very frustrating and unprofessional. Unless management takes action and hires staff who actually care about their customers, I recommend avoiding this location. Other Cosmo Prof stores have been great, but this one really needs improvement.

This is one of my listings of choice. Lately they've either been closed or opened late. One of the people that there has her dog with her. Between Sandy Springs location and Piedmont they have issues with staffing.

If I could give zero stars I would A girl named Aquiah, with braces was troubling me when I came to shop because I don’t live by this location I normally go to the one by my school on the other side of Roswell by paul mitchell Esani. I came in here trying to buy purple shampoo for my hair. I’ve come here several times and I have an account set up with the Cosmoprof down by my school paul mitchell Esani. She only asked me if I had a license to shop here and if I didn’t, I needed to leave. I’ve been in several Cosmo props and I know that’s the drill. If you don’t have a license you can’t shop there or if you’re not a student however I am a student and I have a account and I cannot get my account pulled up in the time so I asked her if she could just look it up I said I’m just trying to get

I hate stores like this one. They are suppose to be open on Sundays as their business states on line and on the front door of the store. However, it really just depends if the people who work there decide to come in that day. You never really know. At 1:00 on a Sunday all the lights are off and no one to be found. Typical