Cosmo Prof

A company that sells defective products and doesn't stand behind them, with an unhelpful attitude and uncooperative staff.

Every single person who works at this location is absolutely amazing. Super friendly and helpful. I stop here multiple times a week for supplies and am always looking forward to chatting with whoever is on staff, even if it’s just to ask how their day is going.

10 out of 10 would recommend! Abby is super knowledgeable and gave me some really good product/color suggestions. Their monthly sales and promotions are a nice perk also.

I've been here multiple times, all the workers there must hate their job. They are all rude and no help at all. And this is every time I come in this store. Lady gave me an attitude because I needed a price check. (Sorry you guys don't have prices on some products and I would love to know before I purchase) I guess because I asked for price check she yelled out for another co worker to price check me and ring me out, yelled knowing I have my son in the car seat sleeping. Yells so loud she woke him up. Very unprofessional. Lady who rings me up just has an awful mean look who just hates her job and looks like she wants to go home. Also had 1 lady follow me and stare at me the whole time like if I was going to steal something because I had my stroller with my baby in it. Very very very annoy

I went on 7/7/2020 and the lady working there was RUDE. She was very passive aggressive and just looked terribly unhappy. I understand I went there 20 minutes before closing but I knew what I was getting, where it was located and what color. I was getting a single nail polish. She yelled at me to pick up what I dropped and as I said before in a very passive aggressive manner. She made me and the two other ladies I was with very uncomfortable. I will make sure to go to a different cosmo 20 minutes further away just so I never have to experience the embarrassment of seeing/talking with her. I will be telling all my coworkers how bad it was going there. Management should also look into all these reviews because there are multiple people talking about how terrible the workers were.