Cosmo Prof

Former cosmetology student been doing hair for over 21 years .I've been going to CosmoProf for over 21 years. Yes, the store is only for professional cosmetologists and barbers. Having going for a long time and noticed that the store has changed completely. Sometimes it's stuck sometimes it's not. Yes it is very clean and sometimes the women that work there are not cosmetologist. They are only people who work there. Like I said the store has changed a lot. I usually only had to give my card showing that that was proof for my purchases and who I was. I understand policies and that they are only allowed to sell to professional people that have licensing which is completely understandable and that's how it should be. But recently I have gone in and I have noticed that there was no welcome wal

If I wasn't licensed I don't know what I would do if I couldn't shop there! Sometimes though, they run low/out of stuff like color but I think that's because that's where Continental gets all their supplies from. I kind of like the Greece store better but the Henrietta location is closer to me.

I have bought barber supplies here for years and have always found the Customer service people to be kind helpful, courteous and professional. The store is well stocked and always have what I need at a good price. Highly recommended A+++

Went for the first time and wouldn't go again, the young lady dressed in all black was rude and in my opinion has no personality.

Extremely poor customer service & disrespectful staff! Never say "Welcome to Cosmo Prof" like the Greece branch did. When you about to cash out, the cashier gives you an attitude & look down on you like you can't afford to buy their stuffs. No wonder why most of their customers went to Greece branch. Staffs lack of knowledge about the products they selling. NEED TO IMPROVE CUSTOMER SERVICE SKILLS!