Cosmo Prof

I want to recognize Kacie for her exceptional customer service today. There was a mix up with my order and she went above and beyond to make it right. She was incredibly kind, helpful, and truly took extra steps to fix the situation. Kacie is an exemplary example of great customer service. I have also reached out to corporate in hopes that the company will recognize her efforts. It really made a difference in my experience! Thank you, Kacie!

It’s 11:53am on a Saturday (very busy salon day) they are not open but the sign/online says hours are 8am-4pm. Needs new management.

When we walked in the store there were two ladies up front who greeted us and seemed nice at the time until about 5 minutes later as we were shopping around we were asked by one of those ladies if we were salon owners or stylists and when we answered no we were told that they're not open to the public and we needed to leave. It was very rude, there were no other customers in the store and we had multiple items we were planning on buying so I don't understand why we couldn't purchase the things that we had and why they didn't say anything about being closed ro the public from the beginning when we walked in the door. I really don't suggest anyone shop there, their prices aren't to great and had a mediocre selection of products. Sally Hansen is a thousand times better and much more politel a

Employees are always too busy taking to each other or doing something in the back to ever offer any assistance and I wait every. single. time. when I need to pay for someone to finally come from the back to the register to ring me out. It's frustrating and reminds me of the new store that opened a few miles closer to me. Hopefully it isn't the same thing at every store!

My friend who was a hairdresser, masseuse and nail person comes here to get her shampoos conditioners hair attachments fir her clippers color rinses and other hair products. She won't shop any place else for her hair items. They also have stuff for guys too beard wax color mustaches too. Skin products to keep it healthy and to relieve skin issues. Check it out I think you will be abke to find something you really like and to make yourself happy.