Cosmo Prof

Lack of knowledge. Assistant Manager and customer service don't know what they doing, and they are not helpful.

I love coming here the staff is friendly Edna is super attentive and a long with the other gals. They always have what I need and they always have great deals

Was able to find my color at another store nearby. So helpful.

I have been going to Cosmo prof for over 25 yrs, and for the most part the staff there is very friendly and help out as much as they can with questions about the products. I have been going to the Lake Forest location for about 7 yrs., and they have been friendly most days, BUT today....oh my gosh, the 2 girls working there, though very chatty with each other, but when I asked one of them a question about a sale they had posted, looked very annoyed that I asked her for help, and was very short with me, and then didn't even understand the sale for that product, but just guessed at what the coupon meant. Then the one at the front desk when I was cashing out had a miserable look on her face like she hated life, and especially hated that she had to check me out. When i asked about the cou

This place a has a young helpful staff. They're always willing to help me find what I need should need help as well and provide friendly service. I never have any parking problems and find their hours of operation perfect for my schedule.