Cosmo Prof

Usually have an excellent experience in this location until today. Heather came off harsh from the moment I walked in and didn’t give me the warm feeling the other staff usually does. I asked where an item was and instead of guiding me, she just responds “it’s right in the aisle you’re in.” Well if I could see it I wouldn’t have asked where it was. Super disappointed in her demeanor and of course then found out she was the manager! Super unfortunate that her staff can show excellent customer service and she couldn’t.

Always helpful staff... store is always clean and organized, well stocked. Staff is knowledgeable and if they don't know, they do their best to find out for you!!

1) I know Barbers & Cosmetologists seems are a dime a dozen, but for us select few out of the many have great passion and love what we do. I love that Cosmoprof sells only to the professionals who show proof of current license. Risky sometimes to open exclusive shops like this in small towns, because you are catering to a select audience. They send a message that you support us, we will support you - and you alone, are enough for us - we don't have to open our doors to the public. I think that always comes down as a companies greed to sell more, and the exclusivity somehow respects and validates my profession. 2) I did not have my license with me and was new to Cosmoprof, and I went to call my shop so that someone might fax or give me my License number (even though, they want a copy on fi

The lady working was so blatantly rude to me. I was shocked, thought maybe she was having a bad day but after reading other reviews, looks like everyday is bad for her. I’m surprised she hasn’t been fired yet. Boo

Great place for professionals to get their products and other necessary items.