Cosmo Prof

I called and told them I needed a level 10 and Matrix brass off for my client My client went to pick up my order and did not tell her they were out of the level 10. When I called and asked the I needed it for a client and it would've been nice for someone to let me know The lady proceeded to say they do not do that. My response was that is odd because any Cosmo prof I have been t does let me know because I am running a business and need product. The lady was rude so I hung up. Wil not go to this store to buy product any more

Don't shop here! Worst experience I have ever had a salon store. Woman dressed in sweats and unkept look about. Looked like they just rolled out of bed. Were rude! And not helpful. The store was dirty and a mess. Will try Fenton store. This location looks to be closing like the rest of the area surrounding it. Do BETTER! Cosmo prof

This one doesn't carry as much as the other cosmo prof stores. I don't know why. Their color is slim. Never have the color I go to buy for my clients. Color shelves are half empty and they always use the excuse that their truck hasn't came in. EVEN WHEN THE TRUCK COMES IN THE SHELVES ARE STILL HAVE EMPTY. The other day was the first time in over a year I stopped in there and it HASN'T CHANGED. I will drive the extra miles to grand blanc or Frankenmuth. Done with the one in flint.

Horrible customer service the ladies are rude and you can tell they don’t want to help. The store looks a mess and they don’t carry half the nail or hair brands. Back to Grand Blanc I go.

The customer service was excellent!!! So many products not available for purchase. ☹