Cosmo Prof

This location is just the best. Their store is always so clean, the staff is so friendly and knowledgeable. I recommend this location to all of my colleagues. The manager is especially nice, she goes out of her way to make sure that your problem is solved and if she can’t solve it, she gives you the information needed to fix whatever the problem is. The other associates are so nice and helpful. I’ve never experienced an issue. 10/10

Every time I go in there, I have a problem. They never wanna help me. They hardly speak to me and I had an issue on my account. It was flagged for some reason. I don’t know why it wasn’t registered properly cause I usually go to SalonCentric and now I understand why because Cosmo Prof the last three times I went in there just really rude and not helpful whatsoever and they made sure that you were in that system before you even stepped in that door and if you weren’t, they made sure to let you know that you needed to leave and you were not allowed to shop there Never going back there

Popped in yesterday afternoon and had the best experience. Barrie helped us with everything and was such a positive, vibrant personality! Store was laid out well and had everything I was looking for -- so much better than our store at home! Whenever I'm at "home south" I'll be visiting!

Was excited I found the flat iron I wanted, but couldn’t purchase unless I’m student or licensed cosmetologist. It’s unfortunate, the lady was nice at the register though. Wish there was a sign before looking around saying I can’t shop there unless licensed.

1 star because I can’t give 0. Customer service is ridiculous. Shop closes at 6pm and the front desk girl refused to let me in the door at 5:53pm. I rushed out of my salon to get there before 6 and was denied service with 7 minutes before 6pm. I did not expect such terrible treatment after being a loyal customer for almost a decade. Very interesting.